Frequently Asked Questions
Your guide to clean beauty and seamless shopping with Apothecary & Me.
Are your products suitable for sensitive skin?
Yes, our formulations prioritize gentle, plant-based ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package departs our facility.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unopened and in their original packaging to qualify for a full refund.
Are Apothecary & Me products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
Do you offer international shipping?
Currently, we ship to the US and Canada. We are working on expanding our reach to more countries in the near future.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of purchase if you need to make any modifications.